Terms of service
Welcome to Taif Al Emarat Perfumes.
These Terms & Conditions govern your use of bh.taifalemarat.com (the "Website") and purchases made through the Website in the Kingdom of Bahrain.
By accessing the Website, creating an account, or placing an order, you agree to these Terms & Conditions, together with our Privacy Policy, Shipping & Delivery Policy, and Return & Refund Policy.
Nothing in these Terms is intended to exclude or restrict any mandatory rights available to consumers under the laws and regulations of the Kingdom of Bahrain.
1. Company Information
Legal Name: TAIF ALEMARAT Perfumes LLC
Country: Kingdom of Bahrain
Website: bh.taifalemarat.com
Email: support@taifalemarat.com
Customer Service: +971 800 8243
Jurisdiction: Kingdom of Bahrain
The exact legal entity name and commercial registration information should correspond with the entity legally operating the Bahrain store.
2. Use of the Website
You agree to use the Website only for lawful purposes and in accordance with these Terms.
When placing an order, you confirm that:
- the information you provide is accurate, complete, and current;
- you are legally entitled to use the selected payment method;
- you will not use the Website for fraudulent or unlawful purposes; and
- you will not attempt to interfere with the security, functionality, or operation of the Website.
We reserve the right to restrict or suspend access where reasonably necessary to protect the Website, customers, or Taif Al Emarat from fraud, abuse, security threats, or unlawful activity.
3. Products & Product Information
We make reasonable efforts to ensure that product names, descriptions, prices, images, sizes, quantities, availability, and other information displayed on the Website are accurate and up to date.
Product images are provided for illustrative purposes. Minor differences in packaging, presentation, or appearance may occur as a result of manufacturing or packaging updates, provided that such differences do not materially affect the nature or quality of the product.
For fragrances, scent perception and longevity may vary depending on factors such as individual body chemistry, application, storage, and environmental conditions.
Nothing in this section limits a customer's rights where a product is defective, damaged, incorrectly supplied, materially different from its description, or otherwise non-conforming under applicable Bahrain consumer protection requirements.
4. Prices & VAT
Unless otherwise clearly stated, prices displayed on the Bahrain Website are in Bahraini Dinars (BHD).
Prices will be displayed and taxes applied in accordance with applicable Bahrain tax requirements.
Where applicable, Bahrain Value Added Tax (VAT) will be charged at the legally applicable rate.
Any delivery charges or other applicable charges will be clearly communicated during checkout before the customer confirms the order.
5. Orders
Placing an order constitutes an offer to purchase the selected products subject to these Terms.
After an order is submitted, you may receive an electronic order confirmation. This confirms that we have received the order.
Orders remain subject to verification, payment authorization, product availability, fraud and security checks, and other reasonable order-processing requirements.
Once an order has been accepted and processed, we will fulfil it in accordance with these Terms and our Shipping & Delivery Policy.
6. Order Cancellation by Taif Al Emarat
We may cancel or decline an order where reasonably necessary, including where:
- a product is unavailable;
- payment cannot be authorized;
- incorrect or incomplete customer information prevents fulfilment;
- there is reasonable evidence of fraud or unauthorized activity;
- a material technical or system error has occurred;
- a material and genuine pricing or product-information error has occurred; or
- fulfilment would violate applicable law or regulatory requirements.
Where an order that has already been paid for is cancelled by us and the customer is entitled to reimbursement, the applicable amount will be refunded in accordance with our Refund Policy and applicable law.
Customers will be informed of cancellations where reasonably practicable.
7. Payments
We may accept payment methods displayed as available during checkout, which may include credit cards, debit cards, digital wallets, and other supported payment methods.
Available payment methods may change from time to time.
Payments may be processed through authorized third-party payment service providers.
By submitting payment information, you confirm that you are authorized to use the selected payment method and authorize the applicable amount to be charged for your order.
We do not impose unauthorized payment charges. Any payment-related fees or charges for which disclosure is required will be communicated in accordance with applicable Bahrain requirements.
8. Shipping & Delivery
We currently provide online delivery within the Kingdom of Bahrain, subject to the areas and conditions specified in our Shipping & Delivery Policy.
Estimated delivery times and applicable delivery charges are communicated through the Website or during checkout.
Customers are responsible for providing complete and accurate delivery and contact information.
Where a delivery is materially delayed, lost, damaged, or incorrectly delivered, the matter will be handled in accordance with our Shipping & Delivery Policy, Return & Refund Policy, and applicable Bahrain consumer protection requirements.
9. Returns, Exchanges & Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy and applicable Bahrain consumer protection laws and regulations.
Products purchased during promotions, sales, or discounts are not automatically excluded from statutory consumer rights.
Nothing in these Terms limits a customer's mandatory rights regarding defective, damaged, incorrectly supplied, or non-conforming products.
10. Promotions, Discounts & Special Offers
From time to time, Taif Al Emarat may offer promotional campaigns, discounts, gift-with-purchase offers, promotional codes, bundles, or other special offers.
Each promotion may be subject to specific eligibility criteria, validity periods, participating products, minimum purchase requirements, stock availability, and other clearly communicated conditions.
Unless expressly stated otherwise, multiple promotional codes or voluntary discounts may not be combined within the same transaction.
Where more than one voluntary promotion could apply, the applicable promotion will be determined according to the clearly communicated terms of the relevant campaigns.
All promotions and discounts will be administered in accordance with applicable laws and regulations in the Kingdom of Bahrain.
11. Advertised Offers
We make reasonable efforts to ensure that advertisements and promotional communications accurately describe the applicable offer.
Customers should review the applicable offer conditions, including:
- validity dates;
- eligible products;
- minimum spending requirements;
- participating sales channels;
- stock availability; and
- applicable exclusions.
Any material conditions or restrictions will be communicated in accordance with applicable requirements.
Nothing in these Terms permits Taif Al Emarat to disregard an advertised offer where doing so would conflict with applicable Bahrain consumer protection requirements.
12. Gift Coupons & Promotional Vouchers
Where gift coupons or promotional vouchers are offered:
- applicable minimum order values will be communicated;
- validity and expiry dates will be stated where applicable;
- eligible products or exclusions may be specified;
- combination with other voluntary promotions may be restricted where clearly communicated; and
- redemption remains subject to applicable campaign conditions.
Any such conditions will be applied consistently with applicable Bahrain consumer protection laws and regulations.
13. Privacy & Personal Data
Personal data collected through the Website will be handled in accordance with our Privacy Policy and applicable data protection laws and regulations in the Kingdom of Bahrain.
Our Privacy Policy explains the categories of personal data we collect, why we process it, how it may be shared, international transfers where applicable, retention, security, marketing communications, cookies, and customers' data-protection rights.
14. Intellectual Property
Unless otherwise stated, the Website and its content—including trademarks, trade names, logos, product photography, graphics, designs, text, videos, website elements, and other materials—are owned by or licensed to Taif Al Emarat and are protected by applicable intellectual property laws.
You may access and use the Website for personal, non-commercial shopping purposes.
You may not reproduce, modify, distribute, commercially exploit, republish, or otherwise use protected Website content without prior authorization from the relevant rights holder, except where permitted by applicable law.
15. Third-Party Services
The Website may use or integrate services provided by third parties, including payment providers, delivery companies, analytics providers, social media platforms, and other technology providers.
Where you interact directly with a third-party service, additional terms or privacy policies may apply.
Taif Al Emarat remains responsible for its own obligations to customers as required under applicable law.
16. Website Availability
We aim to maintain the availability, security, and proper operation of the Website.
However, access may occasionally be interrupted due to maintenance, technical problems, security requirements, system upgrades, or circumstances outside our reasonable control.
We may modify or maintain Website functionality where reasonably necessary, provided that doing so does not unlawfully affect existing customer rights or confirmed orders.
17. Limitation of Liability
To the maximum extent permitted by applicable law, Taif Al Emarat will not be liable for losses that are not reasonably foreseeable or that result solely from circumstances outside our reasonable control.
However, nothing in these Terms excludes, restricts, or limits any liability or consumer right that cannot legally be excluded or limited under the laws of the Kingdom of Bahrain.
In particular, these Terms do not remove any mandatory remedies available to customers regarding defective, unsafe, incorrectly supplied, or non-conforming products.
18. Fraud & Misuse
We reserve the right to investigate transactions where there is reasonable evidence of fraud, misuse of promotions, unauthorized payment activity, or other unlawful activity.
Where reasonably necessary and legally permitted, an affected order or account may be temporarily suspended or cancelled.
Relevant information may be provided to payment providers, financial institutions, regulatory bodies, or competent authorities where permitted or required by applicable law.
19. Electronic Communications
By using the Website, you acknowledge that certain communications relating to your orders, transactions, account, or these Terms may be provided electronically.
Electronic transactions and communications will be handled in accordance with applicable laws of the Kingdom of Bahrain.
Marketing communications are governed separately by our Privacy Policy and applicable consent and opt-out requirements.
20. Governing Law & Jurisdiction
These Terms & Conditions and transactions made through the Bahrain Website are governed by the applicable laws of the Kingdom of Bahrain.
Any dispute arising from these Terms, the Website, or a purchase will be handled in accordance with applicable Bahrain law and through the competent authorities or courts having jurisdiction.
Nothing in this clause limits any statutory complaint, consumer protection, or dispute-resolution rights available to a customer.
21. Consumer Rights
Nothing in these Terms is intended to exclude, waive, restrict, or reduce any mandatory consumer protection right available under the laws and regulations of the Kingdom of Bahrain, including applicable requirements under Law No. 35 of 2012 with respect to Consumer Protection and its Executive Regulation.
If any provision of these Terms conflicts with a mandatory requirement of Bahrain law, the mandatory legal requirement will prevail.
22. Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, business operations, technology, or applicable legal and regulatory requirements.
Updated Terms will be published on the Website together with an updated effective date.
Changes will not be applied retrospectively where doing so would unlawfully reduce rights relating to an order already accepted or a transaction already completed.
Where applicable law requires additional notice or consent regarding a material change, we will comply with those requirements.
23. Contact Us
For questions regarding these Terms & Conditions, an order, or our policies, please contact:
Taif Al Emarat – Customer Support
Email: support@taifalemarat.com
Customer Service: +971 800 8243
Please provide your order number where applicable so our team can assist you efficiently.